Shipping policy

SHIPPING

FREE SHIPPING ON EVERY ORDER.
No minimum spend. No conditions.

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PROCESSING TIME

Orders are processed and dispatched within
2 to 3 business days of payment confirmation.

You will receive a tracking number by email
as soon as your order has been dispatched.

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DELIVERY TIMES

Spain — Free — 3 to 5 business days
European Union — Free — 5 to 10 business days
United Kingdom — Free — 7 to 12 business days
Rest of World — Free — 10 to 20 business days

Delivery times are estimates from dispatch date
and are not guaranteed.

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TRACKING

Every order ships with full tracking.
Your tracking number is emailed on dispatch.

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LOST OR DAMAGED PARCELS

If your order arrives damaged or does not arrive
within the estimated timeframe, contact us at
contact@formerlover.com with your order number.
We will resolve it — replacement or full refund.

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CUSTOMS & DUTIES

EU deliveries — no customs charges apply.

Outside EU (including UK) — local import duties
may apply. These are the customer's responsibility.

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contact@formerlover.com
We reply within 24 hours, Monday to Friday.

FORMER LOVER.
Barcelona, Spain
formerlover.com