FORMER LOVER.

Terms & Conditions

Last updated: October 3, 2026

Overview

These Terms & Conditions govern your use of formerlover.com and any purchase made through the website.

FORMER LOVER. is an independent brand operating from Barcelona, Spain. By using this website or placing an order, you agree to these Terms & Conditions.

 

1. Ordering

By placing an order, you confirm that you are legally able to enter into a binding agreement, that the information you provide is accurate, and that you are authorised to use the selected payment method.

We may refuse, cancel, or limit an order before dispatch where reasonably necessary, including due to an error in product information, pricing, availability, suspected fraud, or an issue with payment. If payment has already been taken for a cancelled order, we will issue a refund to the original payment method.

 

2. Pricing

All prices are shown in EUR. Taxes are included where required by applicable law.

Free standard shipping is offered on eligible orders as described in our Shipping Policy. We may change product prices at any time, but changes will not affect orders already confirmed.

 

3. Payment

Payment methods available for your order are shown at checkout. Payment is processed securely by our payment providers.

We do not store full payment card details. Your order will be processed only after payment authorisation or confirmation has been received.

 

4. Shipping & delivery

Orders are generally processed and dispatched within 2–3 business days after payment confirmation.

Delivery estimates, tracking, customs information, and further shipping terms are set out in our Shipping Policy . Delivery dates are estimates and may be affected by carrier delays or circumstances outside our control.

 

5. Returns, refunds & exchanges

Returns, refunds, and size exchanges are governed by our Returns & Refunds Policy . Please read this policy before placing an order.

 

6. Consumer rights

Nothing in these Terms & Conditions affects your statutory rights as a consumer under applicable law, including EU and Spanish consumer protection law.

 

7. Intellectual property

All content on formerlover.com, including photography, product images, text, branding, logos, graphics, and website design, is owned by or licensed to FORMER LOVER. You may not copy, reproduce, distribute, modify, or use this content without our prior written permission.

 

8. Liability

To the extent permitted by applicable law, FORMER LOVER. is not liable for indirect, incidental, special, or consequential loss arising from use of the website or products purchased through it. Nothing in these Terms limits or excludes liability where it cannot lawfully be limited or excluded.

 

9. Governing law

These Terms & Conditions are governed by Spanish law. If you are a consumer, you may also benefit from mandatory protections available under the law of your country of residence. Nothing in these Terms removes rights that cannot be waived under applicable consumer law.

 

10. Changes to these terms

We may update these Terms & Conditions from time to time. The latest version will be published on this website with an updated “Last updated” date. Changes will not apply retrospectively to orders already confirmed, unless required by law.

 

Contact

If you have questions about these Terms & Conditions, email contact@formerlover.com .

FORMER LOVER.
Barcelona, Spain
formerlover.com